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At LZY, we stand on quality and detail. If your order isn’t right, we’ll make it right. Here’s the deal:
Returns
- You’ve got 14 days from when your order lands to send it back.
- Pieces must be unworn and unwashed.
- Final sale / limited drop items can’t be returned or exchanged.
Exchanges
- Need a different size? We’ll swap it out if the stock is still live.
- If we’re sold out, we’ll provide you with a store credit coupon or a refund, your choice.
Refunds
- Once your return comes back and clears inspection, we’ll drop your refund to the original payment method within 5–7 business days.
- Shipping fees won’t be refunded.
Return Shipping
- You cover shipping unless we sent you the wrong piece or it showed up damaged.
- Always use a trackable method—we’re not responsible for lost returns.
Damaged / Wrong Items
- If we messed up, email us at lzy@lzyclothing.us within 7 days. We’ll cover the fix, no stress.
How to Start a Return
- Email lzy@lzyclothing.us with your order # and reason.
- We’ll send you return steps.
- Pack it up and ship it back.
LZY.LLC
